YOU’RE APPLYING FOR

CONFIDENTIAL · MARTECH / ADTECH / AI

Senior Customer Success Manager

This is an opportunity to join a fast-growing, AI-powered creative analytics platform for performance marketing teams. After finding product-market fit in creative analytics, the company went all-in on AI: 2.5x YoY growth, a recent Series B, and an AI agent that now sits at the centre of how customers work. Customers include some of the world’s top ecommerce and DTC brands and agencies.

In this role, you’ll own a high-volume book of 50–100 accounts and help customers rebuild a broken creative process, turning insights trapped in spreadsheets and gut-feel testing into a repeatable creative testing process their whole team uses. You’ll be one of the first CSMs anywhere deploying an AI agent into customer workflows, and earn a seat as a trusted advisor doing it.

What they're looking for: 2+ years in high-volume account management (50+ accounts), client management, or customer success at a B2B SaaS company. AI is a core working habit for you. You're curious, organized, a strong presenter, and comfortable in a startup where the playbook changes week to week. Media buying or performance marketing experience (Meta, TikTok, YouTube) is a meaningful plus.

Remote • US/Canada • Full-Time

Compensation: $75,000 - $140,000 Base Salary